If you are not sure how to train your Admin staff, Front Office Rocks can help. Laura has designed training programs for Scheduling, Receptionist, Treatment Coordinator, Financial Coordinator and Office Manager.  You can check it out here https://frontofficerocks.com/.

Jayme Amos is the founder of www.howtoopenadentaloffice.com, the author of Dentistry's Guide: Choosing the Right Practice Location, and the host of Dentisty's Ideal Practices Podcast. He is dedicated to making dentists' venture into private practice ownership a highly successful one. In this episode he shares the critical steps to opening the dental office of your dreams. 

David Harris is the world’s leading expert on dental office embezzlement.  He is the CEO of Prosperident, the world’s largest dental embezzlement investigation firm.  Prosperident’s team of investigators is consulted on hundreds of frauds annually committed against dentists.  David has had the distinct pleasure of hearing cell doors slam shut on many embezzlers.

Do you and your team struggle in discussing fees with patients?

Ashley Latter is the author of the book: You are Worth It: Feel Comfortable Communicating Your Fees and Achieve the Income Your Services Deserve.

Ashley is an expert in sales and communication as it relates to dentistry.  Check out his Ethical Dental Sales course, books and numerous other practice resources here:  

HTTP://WWW.ASHLEYLATTER.COM/

Late cancelations and no-shows are likely robbing you of thousands of dollars each month.  Sandy Pardue gives you simple strategies to fix this problem. From the initial call to the appointment wrap-up, you and your team must deliver and communicate value. 

Sandy is the Director of Consulting with Classic Practice Resources. Her comprehensive and interesting approach to dental office systems, offers a refreshing point of view on how to become more efficient and productive in a dental practice. You can reach Sandy by e-mail at sandy@classicpractice.com or by calling 800-928-9289.

Jonathan Van Horn is a CPA dedicated to helping dentists create a high performance practice.